How we contact you by text and phone.

This page shows exactly how SMB Uplevel LLC collects your permission to call and text you, what we send, how often, and how to stop. It exists so anyone, including the carriers who deliver our messages, can verify the consent flow without logging in anywhere.

Two ways you give consent. Nothing else puts you on a text list.

1. A lead form on Facebook or Instagram

Our ads on Facebook and Instagram open a Meta Instant Form. You enter your name, mobile number and email, your business or company name, and then reach a consent screen. The consent checkbox is unchecked by default and required: the form cannot be submitted without ticking it. It reads, word for word:

Consent
By submitting, you agree SMB Uplevel LLC may contact you about your request.

I agree to receive calls and text messages from SMB Uplevel LLC about my request, including automated and AI-assisted calls. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Our website form says "about my website request" where the contractor form says "about my request"; the rest of the sentence is identical on every form we run. The forms currently in use:

  • "Website — Founders 10 v5", Meta form ID 1961352061172151, for business owners asking about a website.
  • "Concrete calls — contractor form v2", Meta form ID 2249930098904512, for concrete contractors asking about forwarded homeowner calls.
Screenshot of the consent screen of the SMB Uplevel Instant Form on Facebook: an unchecked required checkbox with the consent text, above the Submit button
The consent screen of the "Website — Founders 10 v5" Instant Form as it appears on Facebook and Instagram (step 3 of 4, before Submit).

2. You text one of our business numbers first

If you send a text to one of the numbers below before we have ever messaged you, that first message is your opt-in. We reply with a confirmation that includes our name, how often we message, and how to stop:

SMB Uplevel: you're opted in to texts about your request. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

  • (313) 539-8748, our website line
  • (947) 218-6223, our main line
  • (947) 218-1718, our intake line

What we send, and how often.

Who sends it
SMB Uplevel LLC, Sterling Heights, Michigan. Every message names us.
What
One-to-one conversational texts about the request you made: a link to book a 15-minute call, appointment confirmations and reminders, replies to your questions, and updates about your website or your forwarded calls. No marketing blasts, no third-party offers.
How often
Message frequency varies with your request. Typically a handful of messages around a booking, then only when there is something to tell you.
Cost
Msg & data rates may apply. We never charge for messages.
Stop
Reply STOP to any message and you are unsubscribed from that number. You will get one confirmation: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
Help
Reply HELP and you get: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." You can also email hello@smbuplevel.com or call (947) 218-6223.
Your number
Your mobile number is used only to contact you about your request. It is not sold, rented or shared with third parties or affiliates for their marketing. See our Privacy Policy.
Not a condition
Consent to receive calls or texts is not a condition of buying anything from us.

Full terms: Terms of Service. Privacy: Privacy Policy.